Privacy Policy
Introduction
McCann Insurance Services, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] and use our services, including when you submit forms, receive text messages from us, or interact with our website analytics.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out and submit forms on our website
- Subscribe to our newsletter or communications
- Contact us through email, phone, or text
- Opt-in to receive SMS/text messages
- Create an account or register for services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Demographic information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns through:
Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects information such as:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device and operating system information
- Geographic location (general area, not precise location)
Other Tracking Technologies: We may also use cookies, web beacons, and similar technologies to collect information about your browsing behavior.
How We Use Your Information
We use the collected information for the following purposes:
Form Data
- To respond to your inquiries and provide requested services
- To process applications, registrations, or transactions
- To send you information about our products and services
- To improve our website and customer service
Analytics Data
- To understand website usage patterns and improve user experience
- To analyze website performance and optimize content
- To conduct research and analytics for business purposes
SMS/Text Messaging
- To send you service-related notifications
- To provide customer support via text
- To send promotional messages (only with your explicit consent)
- To send appointment reminders or other transactional messages
Text Messaging Terms
Consent
By providing your phone number and opting in, you consent to receive text messages from us. You can opt-out at any time by replying "STOP" to any text message or contacting us directly.
Message Frequency
Message frequency varies depending on your preferences and our communications needs.
Charges
Message and data rates may apply. Please check with your mobile carrier for details about your specific plan.
Opt-Out
To stop receiving text messages, reply "STOP" to any text message from us. You may also text "HELP" for assistance or contact us at [contact information].
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business (such as email service providers, SMS platforms, or analytics services)
- Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: We may share information with your explicit consent
Third-Party Services
Google Analytics: This service is provided by Google Inc. Google's use of data is governed by Google's Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications or text messages at any time
- Cookie Control: Manage cookie preferences through your browser settings
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.